PRIVACY POLICY
  • By using our products, you consent to our Privacy Policy. This Privacy Policy applies to how Yappi, its subsidiaries and affiliated companies (“YappiTV,” “yappitv.com,” “we,” “our” or “us”) will collect, use and disclose information about Users
  • At Yappi, we take your privacy seriously and except where required for our services to function, such as third-party technologies for billing or other services or where you might opt-in to share your data between websites and apps, we never share your information. We treat your data in a manner we would want our data to be treated. However, if you do not agree with the below policies and practices, your choice is not to use our services, apps or websites.
Data Collection
  • When you register to use our apps and websites on smart TV’s, mobile and computer devices via direct contact, email, third-party websites and apps we may collect contact information such as name, phone number, billing and mailing address, email and images. We may also collect unique identifiers including username and password, device type, operating system, browsers, IP details, access times, pages viewed, credit card information, demographic information, forum posts and any related information necessary for delivering and improving our products and services.
  • We use this information to create and update your account, verifying identity and for enabling communications with you about your account or to assist you when you contact our customersupport services.
Cookies Use
  • We use various technologies to collect information, and this may include sending cookies to your smart TV, computer or mobile device. Cookies are small data files stored on your hard drive or in device memory that help us to improve our services and your experience, see which areas and features of our services are popular and count visits. We may also allow others to provide audience measurement and analytics services for us, to serve advertisements on our behalf across the Internet, and to track and report on the performance of those advertisements. These entities may use cookies, web beacons, software development kits (SDK) and other technologies to identify your device when you visit our site and use our services, as well as when you visit other online sites and services. Web beacons are electronic images that may be used in our Services or emails and help deliver cookies, count visits, understand usage and campaign effectiveness and determine whether an email has been opened and acted upon. SDKs are a collection of software development tools in one installable package.
  • Yappi is based in the United States and the information we collect about users is governed by U.S. law. By becoming a registered user, you consent to the transfer and processing of information in the U.S. and other countries.
Data Disclosures
  • We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.
  • We may allow others to serve advertisements in-app and across the Internet and provide analytics services on our behalf. These entities may use cookies, web beacons and other technologies to collect information about your use of our website and other websites, including your IP address, web browser, pages viewed, time spent on pages, links clicked and conversion information. This information may be used by Yappi and others to, among other things, analyze and track data, determine the popularity of certain content deliver advertising and content targeted to your interests on our website and other websites and better understand your online activity.
Unsubscribe from Marketing
  • If you receive marketing e-mail messages from us and wish to opt out of receiving such messages, then you may simply follow the opt-out procedure specified in such e-mail. All emails sent from www.yappitv.com have unsubscribe links. If you have problems opting out of any list for any reason, please contact support at www.yappitv.com.
User Account Information and Notices
  • Please note that account information emails are separate from marketing emails and we encourage users to add these emails to their safe list in order to receive account updates, copies of their receipts, password reset emails we well as other pertinent account correspondence. Please safe list emails from www.yappitv.com in your email account.
International Data Transfers
  • Visitors' and users' information may be transferred to, and processed in, countries other than the country in which they reside. Specifically, our apps, websites and services are hosted on servers located in the United States of America, and our group companies and third-party service providers and partners may operate around the world. This means that when we collect visitors' and users' information, such information may be processed in any of these countries.
Security
  • We use appropriate administrative, technical, organizational, and physical security measures to protect our users' and visitors' information and data against accidental or unlawful destruction, loss, and alteration, and against unauthorized disclosure and access. We use standard industry practices to protect visitor and user information, including firewalls, SSL encryption, limiting storage of financial information to a PCI compliant third-party provider, system redundancies, and co-location at a 24/7 secured, controlled environment.
  • Unfortunately, no data transmission or storage can be guaranteed to be 100% secure. While we strive to protect your personal information, we cannot guarantee security of the information you transmit to us or host with us using our app, website or products.
EEA visitors only
  • If you are a visitor from the European Economic Area, we are the controller of your personal information and our legal basis for collecting and using your personal information will depend on the personal information concerned and the specific context in which we collected it.
  • If we ask you to provide personal information to comply with a legal requirement or to contact you, we will make this clear at the relevant time and advise you whether the provision of your personal information is mandatory or not (as well as of the possible consequences if you do not provide your personal information).
Your Rights and Choices

Under certain circumstances, by applicable Data Privacy Law you may have the right to:

  1. Request information about whether we hold personal information about you, and, if so, what that information is and why we are holding/using it;
  2. Request access to your personal information (commonly known as a "data subject access request"). This enables you to receive a copy of the personal information we hold about you and to check that we are lawfully processing it;
  3. Request correction of the personal information that we hold about you. This enables you to have any incomplete or inaccurate information we hold about you corrected;
  4. Request erasure of your personal information. This enables you to ask us to delete or remove personal information where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal information where you have exercised your right to object to processing (see (e) below);
  5. Object to processing of your personal information where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground. You also have the right to object where we are processing your personal information for direct marketing purposes;
  6. Object to automated decision-making including profiling, that is not to be subject of any automated decision-making by us using your personal information or profiling of you;
  7. Request the restriction of processing of your personal information. This enables you to ask us to suspend the processing of personal information about you, for example if you want us to establish its accuracy or the reason for processing it;
  8. Request transfer of your personal information in an electronic and structured form to you or to another party (commonly known as a right to “data portability”). This enables you to take your data from us in an electronically useable format and to be able to transfer your data to another party in an electronically useable format; and
  9. Withdraw consent.In the limited circumstances where you may have provided your consent to the collection, processing and transfer of your personal information for a specific purpose, you have the right to withdraw your consent for that specific processing at any time. Once we have received notification that you have withdrawn your consent, we will no longer process your information for the purpose or purposes to which you originally agreed, unless we have another proper and legitimate basis for doing so.
    1. If you wish to exercise your rights related to your personal data (including the rights set out above), please contact us.
    2. While you will generally not be required to pay a fee to access your personal data or to exercise any of your other statutory rights, we may charge a reasonable fee if your request for access is clearly completely unfounded or excessive or decline to comply with such requests where permitted by applicable Data Privacy Law.
    3. You also have certain options with respect to the use of cookies and other tracking technologies on our site, including for the purposes of online interest- based advertising, as set out in our Cookie Policy.
    4. We may need to request specific information from you to help us confirm your identity and ensure your right to access the information (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it and to prevent unauthorized modification of your personal information.
    5. You also have the right to lodge a complaint about our processing of your Personal data with the body regulating data protection in the country or state / province in which you live.
Profile Update and Removal
  • You may update or remove your profile information by logging into the Yappi smart TV app. We encourage our users to access, update and edit their contact information and keep it current. For more help, please reach out to our support service at www.yappitv.com.
Data Retention
  • We retain personal information we collect from you where we have an ongoing legitimate business need to do so. for example, to provide you with the Service you have requested or to comply with applicable legal, tax or accounting requirements. We also consider the periods for which we might need to retain personal data in order to meet our legal obligations, or to deal with complaints and queries, and to protect our legal rights in the event of a claim being made.
  • In general, this means that we will likely keep your Personal data for as long as your User Account is open. Following closure of your User Account, however, we may still retain a limited portion of your Personal data so that we can maintain a continuous relationship with you if and when we are in contact with you again, and to comply with our internal processes and any legal obligations.
  • When we no longer need your personal data, we will securely delete or destroy it. We will also consider if and how we can minimize over time the personal data that we use, and if we can anonymize your personal data so that it can no longer be associated with you or identify you, in which case we may use that information without further notice to you.
Online Privacy Policy Only
  • This online privacy policy applies only to information collected through our apps and websites and not to information collected offline.
Changes to Privacy Policy
  • We may change this Privacy Policy at any time. If changes are made, we will post those changes on this page. In some cases, we may provide additional notice (such as by adding a statement to our website at www.yappitv.com or by providing notice via email).
Contact Us
  • We welcome questions and comments about this privacy policy and our privacy practices. If we receive a complaint from you about how we have handled your personal data, we will investigate and determine what action we should take to resolve the complaint. We will contact you within a reasonable time and may request more information to assist us with our investigation. We aim to resolve all complaints in a timely manner. If you wish to provide feedback or if you have questions or concerns related to personal data, please contact us at www.yappitv.com.
  • We take your privacy and security very seriously. For your protection all requests must be verified. We will not provide any information nor acknowledgement of any data or steps taken until this verification process has been completed. This security procedure is in place for your protection.
  • For the purposes of General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) requests please contact us at www.yappitv.com.
  • For the purposes of the Australian Privacy Act 1988 (Cth), you can contact our privacy compliance officer at www.yappitv.com.
  • Please note that while you will generally not be required to pay a fee to access your personal data or to exercise any of your other statutory rights, where permitted by applicable data privacy law, we may charge a reasonable fee if your request for access would require an exceptional amount of effort, or may decline to comply with frivolous or vexatious requests.

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